Terms of Service

1.1 These Terms of Service ("Terms") govern access to and use of the CS Market online platform available at https://cs-market.co (the "Platform"). The Platform is operated by SECURESTRIVE INNOVATIONS LTD, a private company limited by shares incorporated in England and Wales on 28 October 2025 under company number 16815410, having its registered office at 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF, United Kingdom (the "Operator", "we", "us", "our").

1.2 By registering an account, browsing, listing an item for sale or purchasing an item, you enter into a binding agreement with the Operator on these Terms. If you do not accept these Terms, you must stop using the Platform.

1.3 In these Terms, defined terms have the meaning given in clause 2. Headings are for convenience only. References to statutes are references to that statute as amended or re-enacted.

• Buyer means a User who purchases an Item on the Platform.
• Client Funds means funds paid by a Buyer for an Item, held in escrow at the Payment Institution's safeguarded segregated account pending release.
• Item means an in-game virtual item (skin, weapon finish, sticker, case, capsule, container or similar cosmetic asset) listed on the Platform by a Seller and tradable via a supported game (including Counter-Strike 2 (CS2), Rust, Dota 2 and other supported Steam titles).
• Item Transfer means the trade of an Item from the Seller's game account to the Buyer's game account through the supported game's trade mechanism (typically Steam Trade).
• Order means an accepted purchase of an Item on the Platform.
• Order Amount means the price paid by the Buyer for the Item, exclusive of the Platform service fee where separately shown.
• Payment Institution means [Payment Institution - Acquirer / EMI partner to be inserted], the FCA / EEA-regulated payment or electronic-money institution that safeguards Client Funds and executes pay-ins and payouts on the Platform.
• Platform means the online platform operated by the Operator at the Website.
• Seller means a User who lists an Item for sale on the Platform.
• Underlying Contract means the sale-of-goods contract entered into directly between the Buyer and the Seller in respect of an Item.
• User, "you", "your" means any person who registers an account with the Platform.
• Verified Payout Instrument means a bank account or debit / reloadable card in the Seller's own name that has been verified by the Payment Institution as the destination for payouts.

3.1 What the Platform is. The Platform is a curated online venue where Sellers list Items they already own and Buyers purchase those Items. It is not a game publisher, not a game operator and has no affiliation with Valve Corporation or any other game publisher. All Items remain governed by the applicable game publisher's terms of service and end-user licence agreement.

3.2 Intermediation, not a party. The Operator is not a party to any Underlying Contract. The sale of an Item is concluded directly between the Buyer and the Seller.

3.3 Commercial agent for Client Funds. In respect of Client Funds only, the Operator acts as commercial agent of the Seller under an authority granted by the Seller in clause 4. This commercial-agent activity falls within the exclusion in Regulation 3 and Schedule 1, Part 2, paragraph (b) of the Payment Services Regulations 2017 (SI 2017/752). The Operator is not authorised by the Financial Conduct Authority and is not required to be authorised for this activity.

3.4 No safeguarding by the Operator. The Operator does not hold, receive, control, invest or otherwise deal with Client Funds on its own account. All Client Funds are received into and released from the Payment Institution's safeguarded segregated account under the Payment Institution's own regulatory authorisation.

3.5 Not a "relevant person" under MLR 2017. The Operator is not a relevant person under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 and does not perform customer due diligence, sanctions screening or transaction monitoring on its own account. Those functions are performed by the Payment Institution.

4.1 Eligibility. To register an account you must be at least eighteen (18) years old, have full legal capacity, not be resident in a jurisdiction where the Platform's services are prohibited, and not be listed on any applicable sanctions list (UK OFSI, EU Consolidated, UN, US OFAC and other lists applied by the Payment Institution).

4.2 Registration. You must provide accurate registration information and keep it up to date. You must maintain the confidentiality of your credentials and are responsible for all activity on your account.

4.3 Two account roles. A User may register as a Buyer, as a Seller, or both. Sellers must complete the additional verification flow described in clause 4.4.

4.4 Seller verification. Sellers are onboarded as sub-merchants of the Payment Institution. The Payment Institution performs identification, verification and, where applicable, source-of-funds checks and screens the Seller against applicable sanctions and PEP lists. Only Sellers who complete this verification and whose Verified Payout Instrument is confirmed may receive payouts.

4.5 Steam account linking. Sellers must link a Steam account with public inventory and functioning trade mechanics. Buyers must link a Steam account capable of receiving trades. The Operator may require additional verification of ownership of the linked Steam account.

4.6 Commercial-agent authority. By listing an Item, the Seller irrevocably authorises the Operator, acting as its commercial agent, (i) to conclude the sale of the Item on the Seller's behalf on the terms of the listing, (ii) to receive the Order Amount from the Buyer into the Payment Institution's safeguarded segregated account on the Seller's behalf, and (iii) to release the net Order Amount to the Seller's Verified Payout Instrument once the Item Transfer has been completed. Receipt of the Order Amount by the Operator (through the Payment Institution) discharges the Buyer's payment obligation to the Seller.

5.1 Listing an Item. A Seller may list only an Item that (i) the Seller lawfully owns and has full authority to sell, (ii) is not subject to any Steam Trade lock, dispute, chargeback investigation, hold or third-party claim, and (iii) is a genuine, non-modified in-game asset held on the Seller's own Steam account.

5.2 Listing accuracy. The Seller warrants that the listing accurately describes the Item, including its exterior, float, pattern index, stickers or attached items, name-tag, StatTrak status, souvenir status and any other characteristics that materially affect value. Misdescription entitles the Buyer to a dispute under the Refund & Dispute Policy.

5.3 Order and formation of contract. A Buyer places an Order by selecting an Item and paying the Order Amount into escrow through the Payment Institution. The Underlying Contract is formed between the Buyer and the Seller at the moment the Order is accepted by the Platform (funds received into escrow and the listing marked as sold).

5.4 Client Funds held in escrow. On confirmation of the Order, the Order Amount is held in escrow in the Payment Institution's safeguarded segregated account. Funds are not released to the Seller until the Item Transfer has been completed and confirmed as described in clause 6. See also the Escrow & Payments Policy.

5.5 Prices, currencies and FX. Prices are quoted in the currency shown on the listing. Where the Buyer pays in a different currency, the Payment Institution converts the amount at its live rate plus a disclosed FX margin. All fees and margins are shown on the checkout page before the Buyer confirms the Order.

6.1 Trade offer. Immediately after the Order Amount has been funded into escrow, the Seller must send a valid Steam trade offer for the Item to the Buyer (or to a Platform-operated bot account, where the Platform uses a bot-mediated flow) within the delivery window shown on the listing (default: two (2) hours).

6.2 Buyer acceptance and verification. The Buyer must accept the trade offer within the acceptance window shown on the listing (default: twenty-four (24) hours from the trade offer being sent). The Platform automatically verifies, at the moment of trade completion, that the Item transferred matches the listing description (game, item name, exterior, float, pattern index, stickers, name-tag, StatTrak and souvenir status).

6.3 Release event. On successful and matching Item Transfer, the Operator instructs the Payment Institution to release the Order Amount, net of the Platform service fee and any FX margin, to the Seller's Verified Payout Instrument.

6.4 Failed or non-matching transfer. If the Item Transfer does not complete within the delivery window, or the Item transferred does not match the listing description, the Order is cancelled and the Buyer is refunded to source in full under the Refund & Dispute Policy. Repeated failed Item Transfers by the same Seller may result in listing suspension, account restriction or termination.

6.5 Steam Trade Hold and Trade Ban. The Operator does not control Steam trade holds, mobile-authenticator delays or Steam-imposed trade bans. Where the Buyer's or Seller's Steam account is subject to a trade hold, the delivery window is extended by an equivalent period. Where a permanent Steam trade ban applies, the affected Order is cancelled and any escrowed funds are refunded to source.

7.1 Platform service fee. The Operator charges the Seller a Platform service fee expressed as a percentage of the Order Amount, disclosed on the listing and on the payout screen. The fee is deducted from the amount released to the Seller. The Buyer does not pay a separate Platform service fee, subject to clause 7.2.

7.2 Payment-processing fees, FX margin and payout fees. Payment-processing fees, FX margins and payout fees (including card push-to-card fees) are set by the Payment Institution and passed on transparently at checkout and at payout. The fee schedule is published on the Platform.

7.3 Taxes. Each party is responsible for its own taxes in its own jurisdiction. The Operator does not withhold tax on behalf of Users, save where required by law (including any tax-reporting obligations under DAC7 or equivalent).

You must not, and must not permit or encourage any third party to:

• list any Item that is not lawfully owned by the Seller, is stolen, has been obtained through account phishing, credit-card fraud, chargeback abuse, hijacked accounts, or is subject to a third-party claim or dispute;
• circumvent the escrow flow by requesting or making payment outside the Platform for a Platform-sourced Item, or by re-routing a listed Item to a private Steam trade;
• use the Platform to launder proceeds of crime, to finance terrorism or proliferation, or to move funds for any purpose other than a genuine Item sale;
• use the Platform to trade Items that are prohibited by the applicable game publisher's terms (including Items obtained through cheating or the use of unauthorised third-party software);
• attempt to bypass the Platform's fee, dispute or anti-circumvention mechanisms;
• use the Platform to trade Items for the benefit of a person listed on any applicable sanctions list;
• use the Platform for gambling, wagering, betting, skin-lottery or coin-flip services, or any activity that would treat Items as chips or gambling stakes;
• post content that infringes third-party intellectual property rights, is unlawful, threatening, hateful, defamatory, obscene, or otherwise harmful;
• reverse-engineer the Platform, interfere with its operation, or use bots, scripts or automated tools to interact with the Platform other than the Platform's own API;
• impersonate another person or misrepresent your identity, age, residence or corporate status.

9.1 We may suspend or terminate an account, cancel a listing, or freeze a payout where we reasonably believe that a User has breached these Terms, applicable law or an instruction of the Payment Institution; where a chargeback, fraud alert, sanctions match or law-enforcement request applies; or where continued provision of the Platform to the User would expose the Operator, the Payment Institution or other Users to unacceptable risk.

9.2 A User may close its account at any time subject to the completion of any open Orders. Post-termination, the Operator retains records to the extent required by law, applicable retention schedules and legitimate business interests (see the Privacy Notice).

10.1 Platform IP. All intellectual property rights in the Platform, including its interfaces, source code and trademarks, belong to the Operator or its licensors. Nothing in these Terms transfers those rights.

10.2 Item IP. The Item itself is a licensed in-game asset governed by the applicable game publisher's terms of service. The purchase of an Item does not transfer any intellectual property rights in the underlying artwork or software.

10.3 User content licence. By posting listings, reviews or messages, you grant the Operator a non-exclusive, royalty-free, worldwide licence to host, display and use that content for the purpose of operating and promoting the Platform.

11.1 Where you buy an Item as a consumer, the Consumer Rights Act 2015 gives you statutory rights, including a right that digital content be of satisfactory quality, fit for purpose and as described. Nothing in these Terms excludes or limits those rights.

11.2 The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not provide a fourteen-day cooling-off cancellation right for digital content that has begun to be supplied with the consumer's express prior consent, which is deemed to have been given when the Item Transfer starts.

11.3 Alternative dispute resolution. If you are a consumer and remain dissatisfied following the Platform's dispute process, you may refer the dispute to an ADR body under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015.

12.1 Nothing in these Terms limits any liability that cannot lawfully be limited (fraud, personal injury, death, or as prohibited under the Consumer Rights Act 2015).

12.2 Subject to clause 12.1, the Operator's total aggregate liability to any User in any twelve-month period will not exceed the greater of (i) the total Platform service fees paid by that User to the Operator during that period, and (ii) GBP 500.

12.3 Subject to clause 12.1, the Operator is not liable for (a) any loss suffered by a Buyer because a Seller fails to complete an Item Transfer (which is addressed by the return-to-source refund), (b) any loss suffered by a Seller because a Buyer's payment is charged back by the Buyer's card issuer (which is addressed under clause 13), (c) any indirect or consequential loss including loss of profit, loss of expected savings, or loss of goodwill, or (d) any loss arising from a Steam trade ban, trade hold, market fluctuation or in-game economy change.

12.4 Indemnity by Seller. The Seller indemnifies and holds the Operator harmless against any loss, cost, claim or fine suffered by the Operator arising out of (i) the sale of a stolen, fraudulent or infringing Item by the Seller, (ii) a chargeback, dispute or law-enforcement action resulting from the Seller's breach of these Terms, or (iii) any breach by the Seller of the AUP in clause 8.

13.1 Where a Buyer's card issuer or bank raises a chargeback or reversal after the Item Transfer has completed and the Seller has been paid out, the Operator is entitled (a) to debit the disputed amount from the Seller's balance and, if insufficient, from the Seller's Verified Payout Instrument, (b) to withhold the disputed amount from any future payout, and (c) to defend the chargeback using the dispute-defence pack (Order log, Item Transfer evidence, IP logs, communications).

13.2 The Seller is responsible for any chargeback fees imposed by the Payment Institution, the card scheme or the Buyer's bank, subject to the fee schedule.

The Operator processes personal data in accordance with the UK GDPR and the Data Protection Act 2018, as set out in the Privacy Notice.

15.1 We may amend these Terms from time to time by giving Users at least fourteen (14) days' notice by e-mail or in-Platform notification, except for changes required by law or by the Payment Institution where a shorter notice period may apply.

15.2 Continued use of the Platform after the effective date of the amended Terms is deemed acceptance. If a User does not accept an amendment, the User may close its account before the effective date.

16.1 These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to hear any dispute arising out of or in connection with these Terms.

16.2 Nothing in this clause deprives a consumer of the protection afforded by the mandatory laws of the consumer's country of habitual residence, or of the right to bring proceedings in the courts of that country.

General enquiries and support: [email protected]. Legal notices: [email protected]. Complaints: [email protected]. Data-protection requests: [email protected].